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In support of our Government's effort in promoting
domestic tourism via "Cuti-cuti Malaysia"
campaign. However the response from Malaysian public
is still not encouraging. Among the common excuses are:
a. Expensive accommodations and lodging.
b. Do not know where to go.
c. Could not find time to go holiday.
Therefore, Kilatan Unggul Travel & Tours Sdn Bhd
has developed EZ Holidays® Privilege Card with the
purpose of minimising (a) and (b) and complimenting
the Government efforts in promoting Malaysia as tourism
hub and preferred vacation location for local and foreigners.
Directly, it will enable Malaysians to have an affordable
and memorable holiday.
Currently, there are more than 200 outlets that have
agreed to associate themselves with EZ Holidays®
Privilege Card. As we progress, more and more outlets
are expected to be part of our programme.
The participating outlets ca be categorised as follows:
Accommodation and Lodging - Hotels (3, 4 & 5 stars)
& Resort
Theme Parks
Zoological Parks & Animal Attractions
Dining Places
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To provide the best service, a hotline number is provided
for members - hot line: 603-9200 6568. Additionally,
members can also log-on to www.ezyholidays.com.my for
support and information.
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To provide the best guide and service to our member,
continuos and relentless efforts have been done by the
Company to include other categories and array of services
such as car rentals and even health insurance to panel
with us.
Additionally, under phase two, the Company is envisioning
to broaden the vacation domain to the ASEAN countries
such as Thailand, Singapore, Brunei, Vietnam, Philippines
and Cambodia.
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Kilatan Unggul Travel & Tours Sdn Bhd embraces
sound business management practices and principles guided
by a complementary set of mission, vision and values.
We are in the business of "Personal and Business
Travel Management".
• We aim to maintain
a highly motivated workforce with equal opportunities
for all.
• Cultivating excellent
relationships with clients, members, suppliers and
employees.
• Constantly and
enthusiastically striving to improve our products
and services as well as our productivity.
• Delighting clients
and members alike with the level of service and support.
• Continually expanding
the client and member base.
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Kilatan Unggul Travel & Tours Sdn Bhd mission is
to develop distinctive, substantial and lasting solutions
for holidays makers. We take pride in what we do and
are fundamentally committed to our clients and members
interests.
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"A
Leading Company Of Choice in Tourism Landscape Locally
and Internationally"
"Leading"
• Leading refers
to an advantaged portfolio of businesses within Kilatan
Unggul Travel & Tours Sdn Bhd.
• Advantage will
be increasingly based on capabilities. Where we cannot
create advantage, we will outsource or divest.
• We will be both
proactive and dynamic in developing a leading portfolio
at its core – the Tourism products and seeks
to be the vanguard of new developments.
• We aspire to
achieve "quality growth" and will always
be customer focused.
• Internally, we
aim to become more multinational and develop an increasingly
international culture and world-class organisational,
management and business practices while retaining
a distinct Malaysian identity.
• As we become
increasingly multinational, we aspire to be a good
corporate citizen.
“of Choice”
We aspire to be keenly preferred by all stakeholders;
Governments, Tourism Service Provider, Counterparts,
and Employees.
To achieve this, both the organisation and its individuals,
will continuously focus on these three imperatives:
• Adherence to
its Mission and Vision.
• To conduct itself
in a way wholly consistent with its Values.
• To maintain a
resolute focus towards the realisation of its Goals.
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Whatever the risks inherent in new thinking, there
is far greater danger in conformity. Thus, we value
aggressive intelligence as much as methodology, entrepreneurial
intuition as well as infrastructure, and creative originality
far beyond conventional wisdom.
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We accomplish our vision and mission by focusing on
our Core Values; Client Orientation, Innovation and
Employees Common High Values:
1. Client Orientation: Our
client is always our primary concern
Traveling through a new millennium, Kilatan Unggul
Travel & Tours Sdn Bhd continues its perseverance
of its ultimate goal – client satisfaction. We
meet our clients' quality expectations through Commitment
to Service. We promise, with diligence and integrity,
to provide maximum value to our clients.
• Our client receives
customised solutions.
• We offer support
to our clients every step of the way.
• We are available
to our clients at all times.
• Our work is based
on methodical competence, extensive experience in
the industry and active quality management.
• Our recommendations
to clients are always based on their true needs.
• Our knowledgeable
and sophisticated clients expect that our products
and services will continually be extended and improved.
2. Innovation: We develop
innovative solutions and concepts in collaboration with
our clients.
3. Employees Common High Values:
Our employees are our greatest asset.
• We work as a
team. To motivate creativity, we strive to create
challenging and exciting tasks for all of our employees.
• Kilatan Unggul
provides a working environment which promotes teamwork
and rewards excellence.
Common High Values which were
developed and shared by the employees and organizations
are:
Integrity - We
are fair, honest and ethical, holding ourselves to a
higher standard than is expected.
Loyalty - Loyal
to the Nation and Corporation.
Teamwork - We view
our actions in terms of team performance, with the synergy
of an effective team bringing fulfillment and competitive
advantage.
Positive Attitude
- We commit to having a positive attitude, making our
collective work lives more enjoyable and subsequently
providing a higher level of service to our clients.
Professionalism
- Committed, Innovative and Proactive and Always Striving
for Excellence. We accept the responsibility and authority
to be self-directed, and through personal integrity,
coaching and education, to know what is right and how
to do it.
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